Project Overview

A wellness app and wearable integration for HGV drivers to support fitness, nutrition, and mental health on the road.

Scoped down from a larger product concept to help minimise travel times on the road, at pick-up and delivery points, and ensure drivers can find safe parking (overnight) with facilities. Includes an integrated booking platform.

Role:

This was a solo project.

Roles included conducting user interviews, developing personas, creating wireframes, and prototypes in Figma.

Download the project here

Research and Proposals

Problem:

HGV drivers face unique health challenges — including long hours, limited access to fitness facilities, unhealthy eating habits, and social isolation. Existing wellness apps were too complex, inaccessible, or not suited to drivers’ on-the-go lifestyles.

Solution:

MilesBetter is a mobile app designed specifically for HGV drivers. It provides simple, accessible tools to support mental health, fitness, and nutrition, with features that fit seamlessly into their daily routine, whether online or offline. Features include:

  • Quick voice or text onboarding

  • Wellness dashboard with fitness and nutrition insights

  • Buddy network for driver connections

  • Offline support for drivers on the move

Note, this is not the full solution to the problems HGV drivers face. Full research proposal here

Design Process

Miles Better

Value Proposition

A wellness app tailored for HGV drivers that supports mental health, fitness, and connection — designed to work on the road, even offline.

User Research

  • Conducted 6 semi-structured interviews with long-haul drivers

  • Developed a user interview script focusing on lifestyle challenges, current habits, and attitudes toward wellness tec one from the rest.

Personas

  • Created three user personas based on patterns and pain points from interviews.

Information Architecture

Mapped out the app’s structure to ensure intuitive navigation:

  • Dashboard

  • Wellness Resources

  • Buddy Network

  • Settings

  • Help / AI Chat

Miles Better is a scoped-down version of this.

Task Flows

Outlined core tasks for users:

  • Signing up via voice or text

  • Tracking wellness stats

  • Finding and joining driver groups

  • Syncing a wearable device

  • Accessing offline wellness content

The example to the right is a task flow for the broader app concept.

Sketches and Low-Fidelity Wireframes

  • Created low-fidelity sketches on paper and in Figma- Experimenting with flow and app names.

  • Iterated wireframes to validate flows and screen hierarchy

High Fidelity Prototypes

  • Developed polished UI mockups using a masculine yet approachable aesthetic

  • Designed for accessibility, clarity, and mobile use under low-attention conditions

Testing and Iteration

  • Conducted remote usability testing with 3 target users

  • Adjusted button sizes, reworded onboarding copy, and improved navigation hierarchy based on feedback

  • Continued iterative testing throughout development

Outcome

MilesBetter delivers a wellness platform tailored to the real-world needs of HGV drivers, with an intuitive, user-centered experience. Designed to boost driver health, promote social connection, and offer wellness support — anytime, anywhere.

MilesBetter was created for a group often underserved in tech and wellness: long-haul HGV drivers. Through interviews, prototyping, and testing, I built an experience grounded in simplicity, empathy, and accessibility, crucial for users balancing long hours, limited downtime, and safety-critical environments.

I explored two visual directions: Version 1 focused on clarity, contrast, and minimal distraction — ideal for use on the road, but lacking visual character. Version 2 introduced a more polished and expressive aesthetic, which I preferred personally, but testing showed it felt too lifestyle-focused for the audience. I chose Version 2 for the cover to reflect my visual instincts, but I’d aim for a balanced direction going forward — one that preserves the legibility of Version 1 while injecting just enough personality to build engagement and brand identity.

I'm also excited by the long-term potential of developing the larger all-in-one HGV app, though currently beyond scope, it's a concept I'd love to revisit and expand in future iterations.

This project deepened my understanding of inclusive, needs-based UX and strengthened my ability to balance visual storytelling with real-world function.